Return and Refund Policy

Digital Services

Smarthinkerz provides digital products and subscription-based services. Due to the nature of digital services:

• Refunds are generally not provided once access has been granted

Subscriptions

• Subscriptions are billed in advance
• Cancellations take effect at the end of the billing cycle
• No partial refunds for unused time

Exceptions

Refunds may be considered in cases of:

• Duplicate payments
• Billing errors
• Technical issues preventing service use

Trial Periods

Where applicable:

• Users are encouraged to use trial periods before subscribing
• Once upgraded, standard refund rules apply

Requesting a Refund

To request a refund, contact: support@smarthinkerz.com

Include:

• Account email
• Product name
• Reason for request

Processing Time

Approved refunds are processed within 7–14 business days depending on the payment provider.